Terms and Privacy

Returns Policy

Many of our items are intricately hand embellished, some onto fine luxury fabrics. Such highly embellished delicate garments should be worn as occasionwear and should be treated with great care at all times. Minor shedding or loose beads on hand beaded garments are not considered a defect and spare beads are provided for any repairs necessary. Do not force zips or over-tighten lacings as this may cause irreparable damage to the garment. Do not iron delicate fabrics. To keep your garment looking its best, please follow the individual care instructions on the label.

Try on, carefully inspect and ensure you are happy with your purchase before leaving the store as this item cannot be refunded or exchanged unless proven faulty.

In the unlikely event you discover a fault, return the item to the store within 7 days for inspection. The item will be repaired or replaced like for like as appropriate at store managers’ discretion. Note that any faults pointed out to you at the time of purchase are excluded.

We can accept no liability on items which have been worn or inappropriately treated.

Retain your receipt as proof of purchase.

Layaways and Special Orders: please note that layaway and special order deposits are non-refundable. See staff for full terms and conditions.

This does not affect your statutory rights.

Privacy Policy

1.0 Use of your personal information/security

1.1 It is important for you to know that we may use some of the personal information provided by you during the use of this website (www.celebritystores.co.uk) and by using this site you agree to this use.

1.2 Your contact details will be stored in our computer database and this, together with other information provided by you (and this information may be supplemented by information we receive from third parties), may be used by us to:

(1) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on by any of the following methods, including e-mail; telephone; SMS text message and post; and
(2) arrange and monitor any competitions we might offer on the website.

1.3 In order to protect you and our other customers, and us, from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

1.4 As regards the Disclosure of Your Information, we may give information about you to the following, who may use it for the same purposes as set out above:
(1) to other companies in our Group;
(2) to employees and agents of our Group to administer any accounts, products and services provided to you by our Group now or in the future;
(3) agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs;
(4) to other organisations for the administration of prize draws or competitions.
(5) to anyone to whom we transfer or may transfer our rights and duties under our agreement with you.

Site Copyright

All images and text appearing on the Celebrity Stores website (www.celebritystores.co.uk) are the exclusive property of Celebrity Stores Ltd and are protected under the UK and International Copyright laws.

All images and text may not be reproduced, copied, transmitted or manipulated without the written consent of Celebrity Stores Ltd.

Use of any image or text as the basis for another photographic concept or graphic/web illustration (digital, artist rendering or like) is a violation of the UK and International Copyright laws. All images and text are copyrighted © 2016 Celebrity Stores Ltd.

© 2016 Celebrity Stores Ltd. All rights reserved.